If „time is of the essence,“ it should be stated in the treaty. It is a good idea to include a delivery schedule to which both parties can refer and impose themselves. A clause may also be agreed that if the supplier cannot provide a product or service when it is due, the customer can obtain it from another source. This prevents the customer from waiting unnecessarily or receiving a double dose if the original supplier completes the first booking request months later. This specific legal document is an essential instrument that contains the detailed provisions of services purchased by the customer for the provider to comply with the provisions of the service agreement, including the responsibilities of both parties, pricing and laws applicable to other disputes relating to the provision of service agreements. 10. Beware of consecutive damage. Most customers will agree to waive their right to claim against a supplier for „consecutive damages and/or other indirect damages,“ and you should seek such a clause. But what if the client wants this clause to be reciprocal? Be careful: before consenting, you should make a clear exception for the supplier`s shortfall if the customer does not comply with his contractual purchase obligation. Loss of earnings is the main measure of harm if the customer does not comply with the sales obligations he has contracted under a delivery contract, so that the supplier must be careful not to unknowingly renounce the right to claim lost profits in these circumstances. If you are independent and need a simple commercial contract, don`t be intimidated by the apparent size of this subject, which inevitably becomes quite complex for large suppliers. Many service contracts for independent professionals and independent providers can adapt to a service table, so don`t make a mountain of that if you don`t need it, and/or if your customers and businesses simply need a brief exchange of emails or letters to reconcile expectations. I have pointed out the key points below that would apply to a small, low-responsibility service business, and for those situations, you will find that I do not even consider signatures to be essential.
A simple exchange of emails or letters – and the fact that you actually deliver the service – often offers all the contractual security you need. 8. If you are making for „stock,“ make sure the customer is contractually obligated to buy it. If you agree to manage a stock of prefabricated parts or purchase equipment for the customer, the contract you have signed must clearly require the customer to purchase the stock and equipment after the termination of the contract. 4. Do not agree to a One-Size-Fits All warranty.